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Reputation + Reviews
Reputation & Review System
Automated review + reputation funnel that requests Google reviews after completed rides via SMS/email, routes unhappy riders to a private resolution form, and helps NEMT businesses grow consistent 5-star volume without adding workload for dispatch. AI agent automatically responds to reviews from the CRM.
NEMT
Reviews
Reputation
Google Reviews
Project Overview
Automated review + reputation funnel that requests Google reviews after completed rides via SMS/email, routes unhappy riders to a private resolution form, and helps NEMT businesses grow consistent 5-star volume without adding workload for dispatch. AI agent automatically responds to reviews from the CRM.
Technologies & Capabilities
NEMT
Reviews
Reputation
Google Reviews
SMS
Email
Automations
Customer Experience
CSAT
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